Prices are subject to change without prior notice. Please call the Distribution Center at 1-877-527-3455 before ordering to verify current prices.
RIGHT TO REFUSE SERVICE
K9 Kennels reserves the right to cancel a product or service at any time at its discretion. K9 Kennels also reserves the right to refuse an order when the listed price is incorrect, due to computer-related problems, pricing error, or sudden shifts in the consumer market. Furthermore, we reserve the right to refuse or cancel any order deemed questionable, suspicious or of significant risk to K9 Kennels; regardless of payment method and price confirmation. The company will also exercise the right to refuse service to any customer or client. This rule mainly applies when the company deems a customer or business client to bear delinquent accounts, be a fraudulant buyer, a problem customer, a nuissance, or be a potential conflict of interest.
However, no customer will be discriminated against on the basis of race, gender, religion, sexual orientation, or creed; and likewise, no organization representing or associated in the advocacy of these issues and rights will be discriminated against either. The company is an all inclusive organization, which caters to everyone, and strives to perfect services to all customers. K9 Kennels respects the privacy of all customers and business clients. No personal information of yours or a record of your transaction history with K9 Kennels will be shared with any outside source. Only upon your explicit permission of action, whether verbal or written (preferred), will K9 Kennels honor for that information to be divulged to a specified party.
DOG KENNEL / DOG RUN WARRANTY
Your dog kennel is warranted to the original owner to be free from defects in material and workmanship for the period of one year from the date of purchase. The obligation under this warranty is limited to the replacement or repair at the manufacturer's factory, or at a point designated by the manufacturer, of such part as shall appear to the manufacturer upon inspection of said part to have been defective in material or workmanship. K9 Kennel Store is not obligated to bear the cost of labor or transportation charges in connection with the replacement or repair of defective parts. This warranty does not cover defects in the wire enclosure caused by any physical abuse to or misuse of the dog kennel or dog runs, any damage caused by the original purchaser or any third party, or any defects arising or discovered more than one year from the original retail purchase date. Costs incurred for service, labor, or other expenses which have been incurred by the buyer without express approval or authorization by K9 Kennel Store will not be accepted. K9 Kennel Store may require the purchaser to present the sales receipt or other proof of purchase prior to authorizing any return or replacement. No returns or replacements of dog runs will be permitted without proper authorization. If a return or replacement is authorized, you may be requested to return the item to K9 Kennel Store, Inc. or to make the item available for pick-up by K9 Kennel Store.
K9 Kennel Store reserves the right to improve any product through changes in design or materials as it may deem desirable without being obligated to incorporate such changes in products of previous manufacture.
CANVAS TOP DISCLAIMER
No warrenties will be issued on bent roof bars or torn canvas due to water or snow overload. It is the owners resposibility to make sure snow is kept off dog kennel canvas tops. In order for rain or snow run off, the canvas tops must be intalled correctly. This includes making sure the canvas is pulled very very tightly and secured to every D-ring with a bungie cord or zip tie. Owner must prevent all sagging, which causes heavy water and snow puddeling and can exceed the weight limit of the roof bars and canvas, causing it to collapse.
Some dogs will behave negatively when placed in a dog kennel environment. Please ensure that your dog is properly trained or see your Veterinarian for assistance. Those who own large or aggressive breeds should carefully select the type of dog run that is best suited for these dog breeds. No dog kennel is guaranteed to be escape or tamper-proof. K9 Kennel Store will not assume responsibility for injuries or damage caused by inadequate training or other behavior. Expanded Metal has been known to have some slightly sharp edges that can cause injuries to your pet. If this concerns you because you dog is hyperactive or has behavoral issues we suggest purchasing the Welded Wire series.